Our mission is to deliver exceptional back-office services in Insolvency and Accountancy to our UK clients, ensuring the highest standards of quality, cost-effectiveness, and efficiency. Through this, we aim to foster long-term strategic partnerships that allow our clients to focus on their core business while we handle their essential operational needs.
We are India-based outsourcing company comprising a team of experienced professionals with extensive knowledge in UK Insolvency (both corporate and individual cases) and UK Accounting. Our dedicated staff is proficient in managing insolvency matters and accounting operations, delivering high-quality back-office support services. After successfully serving a number of firms in the UK, we are now expanding our offering to assist a broader range of Insolvency Practitioners and Accountants across the UK.
Our focus is on providing tailored solutions that help UK firms reduce operational costs while maintaining the highest standards of efficiency and compliance. By building strategic partnerships with our clients, we aim to support their growth while taking care of their back-office requirements.
Our office is situated in the heart of Vadodara city in Gujarat, within a secured corporate campus featuring a UK-standard smart office. It is equipped with cutting-edge IT infrastructure and essential resources, including fire safety and private power backup, ensuring round-the-clock availability. Our UK clients who have visited our India office have expressed their appreciation for the office premises and facilities.
Sandeep is the founder and director of Coactive Outsourcing Pvt Ltd, overseeing its operations in India. With more than 12 years of experience in the outsourcing industry, he brings a wealth of knowledge to the team.
He holds a management degree and has specialized experience in handling both corporate and individual insolvency cases, managing the entire process from start to finish.
In June 2024, Sandeep was awarded Distinction with Second Place in the Certificate of Proficiency in Insolvency (CPI) Exam in England & Wales, reflecting his deep technical expertise in UK insolvency.
His role also involves extensive engagement with the UK market, including various onsite visits, which have given him valuable insights into UK culture and business practices. This helps us provide more effective, culturally aligned solutions to our UK-based clients.
By providing top-tier back-office solutions at a fraction of the UK costs, you not only save on overheads, but also ensure that the services are delivered with matching quality standards. This will allow you to reinvest those savings into strategic initiatives that directly impact your bottom line.
With back-office operations like Insolvency and Accountancy taken care of, you can reallocate your internal resources towards high-value activities such as client relationships, business development, and innovation. This allows you to focus on what truly matters strengthening your position in the market and focus on long-term goals while our team supports your day-to-day operations efficiently.
With extensive experience in the offshore service industry, the founder of Coactive has over a decade of expertise in delivering effective outsourcing solutions. He has a deep understanding of client needs and ensures the desired outcomes are achieved. Having managed couple of entities in India, he has developed a strong proficiency in operational and legal requirements, ensuring local operations too are fully compliant.
In a highly competitive environment, this model helps businesses remain agile, maintain cost efficiency, and invest more in innovation and expansion strategies.
Coactive upholds a strong ethos of hiring staff with excellent academic qualifications and professional experience tailored to each role. We prioritize quality and do not compromise by hiring underqualified employees.
By outsourcing your work to our team, you also save significant expenses by eliminating the need to recruit and hire staff in the UK.
As your business grows, our services can adapt to your evolving needs without the need for you to invest in expanding onshore infrastructure or staff. This flexibility makes strategic partnership sustainable and future-proof.
Our team has extensive experience handling a wide range of corporate insolvency cases, providing comprehensive support throughout the entire process from cradle to grave. This include Creditors' Voluntary Liquidations (CVLs), Members' Voluntary Liquidations (MVLs), Winding Up by Court (WUC), Administrations, and Company Voluntary Arrangements (CVAs)
We work closely with Insolvency Practitioners and/or their senior staff to manage a portfolio of cases efficiently, ensuring compliance with insolvency regulations while optimizing the firm's workflow. Our team is committed to providing detailed, reliable, and cost-effective back-office support that meets the highest industry standards.
The team is also experienced in dealing with individual insolvency cases, including Bankruptcies and Individual Voluntary Arrangements (IVAs)
With extensive experience and technical expertise in insolvency matters, Sandeep leads the firm's regular case reviews to ensure both case progression and that compliance are meticulously maintained. These reviews are conducted virtually, allowing for continuous monitoring and timely updates on case developments.
Sandeep’s role also involves performing Internal Compliance Reviews (ICRs), ensuring that the firm’s case adhere to the highest standards of regulatory and procedural compliance. His comprehensive reviews provide an added layer of assurance, helping to mitigate risks and maintain the integrity of all cases under management.
Through these detailed compliance checks and progress assessments, we ensure that every case is handled efficiently, with full regulatory adherence, giving our clients peace of mind that all procedures are thoroughly followed.
Our accountancy staff offer a comprehensive range of services tailored to meet your needs. Our team ensures that all processes are handled with accuracy and efficiency, providing clients with peace of mind and allowing you to focus on your core operations.
Our core accountancy services cover a wide range of areas, including Bookkeeping, VAT, Taxation and Year-end finalizations for sole traders, partnerships, and limited companies. Our team is highly qualified, holding certifications such as part qualified ACCA, along with bachelor’s and master’s degrees in accountancy. Additionally, we have a wealth of professional experience, with team members ranging from trainees to those with up to 10 years of expertise, and are well-versed with the leading accounting software such as Xero, QuickBooks, Sage etc. This combination of qualifications and experience ensures that we can effectively meet your specific needs across all relevant roles and provide the high standard of service you expect.
Our onboarding process is designed to provide flexible, scalable outsourcing solutions that align with your business requirements. The process works as follows:
We begin by discussing your needs in detail to determine the level of work you wish to outsource and the type of staff you require. This helps us understand your specific needs.
Based on the assessment, we agree on the number of staff members you need and the corresponding pricing. Remote staff will be ‘employed’ by Coactive Outsourcing Pvt Ltd, our India-based company and a ‘subcontractor’ to your firm in the UK. You may start with one employee exclusively dedicated to your firm or opt for additional team members based on your requirements. Typically, the outsourced staff will report to your onsite manager/supervisor or partner, who will oversee the work and ensure it meets your expectations. The structure can be customized to fit your firm’s specific hierarchy and workflows.
We discuss the necessary operational and IT setup to ensure a smooth integration of our services with your firm’s systems. This step ensures that communication, data sharing, and collaboration are seamless between your team and the remote staff. The access granted to our remote staff will ideally be governed by your IT policies, similar to what is provided to your onshore staff. System access will be fully controlled through secure methods, and individual applications and file storage will be managed via remote or cloud servers used by your firm (e.g., Microsoft RDS, AWS, Citrix, SharePoint etc.). Ideally, but not necessarily, you would have an electronic document management system like Virtual Cabinet or DocuSoft in place. Electronic Document Management System helps streamline workflows and improve overall efficiency, making it easier to manage the work. However, we can still adapt to your preferred methods and systems, ensuring that the process runs smoothly regardless of the tools you use.
A formal Service Level Agreement (SLA) will be established between Coactive Outsourcing Pvt Ltd and your company to clearly define the scope of services, terms and standards. This ensures transparency and accountability throughout our partnership.
Our pricing model is all-inclusive, covering salaries, overheads, and all other associated costs. There are no hidden fees, ensuring that you can accurately plan and budget for the outsourcing services.
Remote staff will work according to UK timings (9:00 AM to 5:00 PM GMT) with a 30-minute break, Monday to Friday. If part-time staff are required, we can adjust working hours to suit your needs. Staff members are entitled to 28 days of annual leave in a year, which includes sick leave and 8 Indian public holidays. Leave will be pro-rated for part-time staff based on their hours. The annual leave will be granted on prior approval by you.
At Coactive, we take data protection and system security very seriously. We ensure that our systems and processes align with your IT policies and comply with GDPR requirements, providing a secure environment for your data. Here's how we safeguard your sensitive information:
The access granted to our remote staff will ideally be governed by your IT policies, similar to what is provided to your onshore staff. System access will be fully controlled through secure methods, such as Windows login, password protected applications and file sharing.
Remote staff will not have the ability to save personal files or use local drives. External storage devices and USB ports will be completely restricted to prevent any unauthorized data transfer.
We trust that your IT team has in place strong security measures, such as VPN networks, up-to-date antivirus software, and anti-malware protection. In addition to these measures, Coactive further strengthens security by using Avast Business Ultimate Security on all devices utilized by our remote staff. This multi-layered approach ensures enhanced protection for both your data and our systems.
Our office is equipped with high-speed 1 GBPS internet and a static IP, which can be configured for a VPN Point-to-Point Tunneling Protocol for an advanced, secure connection to your remote server. This setup helps mitigate any latency issues that may arise due to geographic distance. We also maintain a secondary ISP as a backup to ensure uninterrupted service. If needed, we can work with your IT team to set up a configured router to enable specific firewall settings.
Remote staff are prohibited from downloading files from the internet or browser unless necessary for business purposes. This ensures that data is accessed and managed securely.
All communication will be conducted exclusively on dedicated official computers owned by Coactive, fully controlled to align with your onshore IT policies in addition to our existing Avast Business Ultimate Security to further safeguard our systems. We also ensure that any unauthorized communication via personal devices is strictly prevented. Coactive utilizes industry-standard business workstations, such as HP Zbooks with Windows Pro (professional version), featuring powerful i5 or higher processors and dual-monitor setups, to enhance both security and efficiency. Our staff will only use authorized communication channels, including official email accounts, virtual telephone lines routed to India (if needed), and platforms like Microsoft Teams or Zoom, ensuring secure and professional interactions at all times.
Most of our remote staff have undergone training and webinars on topics including data protection, cybersecurity, identifying suspicious emails, AML and more. This ensures that the team members are well-versed in best practices for handling sensitive data.
In addition to the 24/7 building safety, our Indian office premises have stringent access controls in place that includes office entry secured by a digital, password-protected door lock, ensuring that only authorized staff can enter. This added layer of security guarantees that physical access to sensitive data is highly restricted, maintaining the integrity and confidentiality of the information.
We maintain rigorous Confidentiality Agreements between Coactive and our staff to safeguard the privacy and protection of all client data. Additionally, we have a formal agreement in place to ensure full compliance with GDPR, which is included as part of our Service Level Agreement (SLA). This commitment guarantees that your data is handled with the utmost care and in line with all legal and regulatory requirements.
If necessary, Coactive can arrange for separate local Professional Indemnity Insurance coverage to provide an extra layer of assurance. This ensures that we meet your specific requirements and adhere to any compliance standards you may have, offering you peace of mind throughout our partnership.
If you have any additional measures or suggestions regarding data protection or system security, we are open to discussing and implementing further protocols to meet your firm's specific needs.
H26 Surbhi Park Society, Near Kaladarshan Char Rasta, Waghodia Road, Vadodara, Gujarat India 390025
515 K10 Grand, Behind Atlantis, Sarabhai Campus, Genda Circle, Vadodara, Gujarat, India 390007